You're spending more to acquire customers than to keep them. Here's why:
One-Time Buyers
Customers buy once and disappear. No relationship, no repeat sales.
High Acquisition Costs
Facebook ads are expensive. You're paying RM50+ to acquire each customer.
No Support System
Customers don't know how to use your product properly. Support emails pile up.
All in One for You
Build a Community, Not Just a Customer Base
Turn one-time buyers into lifetime fans
Private Brand Community
Give customers exclusive access. Share tips, updates, and build connection beyond the sale.
Customer Education
Teach customers how to use your products properly. Reduce support tickets by 70%
Loyalty Programs
Reward repeat buyers. Points, badges, and exclusive perks for your best customers.
Upsell Opportunities
Launch new products directly to your community. No ad spend needed.
User-Generated Content
Customers share their results. Your community becomes your best marketing channel.
Brand Control
Your platform, your rules. No algorithm changes, no platform bans.
3X Repeat Purchase Rate in 6 Months
How brands are building customer loyalty with community
"We were spending RM50,000/month on ads just to get new customers. Our repeat purchase rate was only 15%."
"We launched a VIP community on Komuniti. Shared skincare tips, tutorials, and exclusive discounts. Suddenly, customers were buying 3-4 times per year instead of once."
"Our repeat rate jumped to 45% in 6 months. Customer lifetime value went from RM250 to RM750. We cut ad spend by 40% and grew revenue."